Refund and Returns Policy

Welcome to our Refund and Returns Policy. This document outlines the terms and conditions governing returns, refunds, and exchanges for purchases made through our website. Please read this policy carefully before making a purchase.

Return Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase.

Timeframe for Returns

You have 30 calendar days from the date of delivery to request a return. If 30 days have passed since your delivery date, we cannot offer you a return or refund.

Refund Process

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you have not received your refund after we have approved it, please check your bank account again and contact your credit card company, as it may take some time for the refund to be officially posted. If you have done all of this and still have not received your refund, please contact us.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us to arrange for a return and replacement.

Shipping for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Address

Please ship your return to the following address:

golviro Returns Department
[email protected]
+1(806)737-9486

Contact Information

If you have any questions about our Refund and Returns Policy, please contact us:

• Email: [email protected]
• Phone: +1(806)737-9486
• Website: https://www.golviro.store

Policy Changes

We reserve the right to modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

Legal Disclaimer

This Refund and Returns Policy is provided for informational purposes only and does not constitute legal advice. We make no representations or warranties regarding the accuracy or completeness of this information. For specific legal advice, please consult with a qualified legal professional.